Privacy Policy
Last updated: February 12, 2026
1. Introduction
ReelWork is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Information You Provide
We collect information you provide directly, including:
- Account information (name, email, phone number)
- Profile information (bio, experience, skills, portfolio)
- Project and role information for production companies
- Messages and communications on the platform
- Payment information for transactions
- Photos, videos, and other media you upload
Automatically Collected Information
When you use ReelWork, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- Location information (if you grant permission)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our platform
- Create and manage your account
- Facilitate connections between talent and productions
- Process transactions and send related information
- Send notifications about applications, messages, and platform updates
- Respond to your questions and provide customer support
- Detect, prevent, and address fraud and security issues
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
With Other Users
Your profile information is visible to other users to facilitate connections. You control what information to include in your public profile.
With Service Providers
We share information with third-party service providers who help us operate the platform, such as hosting, payment processing, analytics, and customer support providers.
For Legal Reasons
We may disclose information if required by law or in response to legal requests, to protect our rights, or to prevent fraud or illegal activity.
Business Transfers
If we merge with or are acquired by another company, your information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@myreelwork.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legitimate business purposes or legal compliance.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
9. Children's Privacy
ReelWork is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Your continued use after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@myreelwork.com